How to Build the Right Team for Your Business

Says Curtis: “We maintain quality through standardized processes, regular training and thorough project reviews. Setting clear expectations from the start ensures consistency. Every single designer, and beyond that even our procurement department, gets regular feedback on their work — this is crucial.”

“Tools like Houzz Pro are beneficial in tracking sales milestones, managing customer relationships and streamlining communication within the team, all of which are important for operational efficiency,” Secki says. “Houzz Pro makes it easy to collaborate from anywhere, at any time, and keeps accurate communication history in one centralized location for reference throughout the design and build process with our homeowners.”

Provide Opportunities

Curating pathways of growth for each person on his team is how Eugene Sakai, CEO and partner at Studio S Squared Architecture in San Jose, California, fosters loyalty and long-term engagement. “Talented team members don’t feel the need to jump ship and find those opportunities for growth elsewhere — I believe it’s why they stick around,” he says.

For Machi Medrzycki, general contractor at MLM in New Orleans, effective leadership begins and ends with the person at the top — you. He shares his top tips for driving success and inspiring your team, whatever its size.